The aquarium will open on the 26th April 2021.
We are operating with a pre-visit booking system to help us manage visitor numbers within the building. Everyone must book a time slot in advance and bring their booking confirmation on the day – even if you are an annual ticket holder or have a pre-paid gift ticket.
To avoid queues at the door, please arrive at the right time for your visit. You can explore the aquarium for up to two hours with your ticket, but there will be no re-entry.
Summer Opening hours:
Monday to Friday: 10am to 5pm
Saturday and Sunday: 11am to 5pm
Last entry: 4.15pm
We have put safety measures in place for our staff and visitors. These include:
If you or anyone in your group is showing symptoms of Covid-19, please keep us all safe by staying at home.
Toilets are available, but we recommend you use them at the beginning of your visit as the one-way system means you won’t be able to return.
An enhanced cleaning schedule will be in place throughout the day.
Everyone must book a time slot for visiting in advance, including those with annual tickets and pre-paid gift tickets. You will receive an email confirmation of your booking – please bring this with you to show as you arrive and pay for your entry at the door. Please bring card payment options – no cash please!
Time slots will be available for every 15 minutes throughout the day, with 10 tickets available for one slot. You can explore the aquarium for up to 2 hours. Please arrive on time or your visit will be shortened.
If you arrive without pre-booking, we cannot guarantee you will be able to visit – we will try to book you onto the next available time slot. Please remain in your car or outside the aquarium and phone us on 01261 833369 to make these arrangements.
If your plans change and you cannot make your pre-booked time, please cancel and rebook.