What to do if you can't access parts of this website

On this page you can find out about what to do or how to raise an issue if you can't access parts of this website:

Request information in an accessible format

If you can't access information on this website and need it in an alternative format like accessible PDF, large print, easy read, audio recording or braille, please contact us by phoning 01467 532929 or emailing libraries@aberdeenshire.gov.uk.

We will consider your request and get back to you.

Contact us by phone or visit us in person

You can visit our venues to speak to someone in person about most services, or you can contact us by phone. The contact details for all venues can be found on our website.

You can also use Scottish Government's online interpreting video relay services called contactSCOTLAND-BSL to get in touch with us.

Report accessibility problems with this website

We are always looking to improve the accessibility of our website. If you have trouble using the website or find any problems that are not listed on these pages, please contact us by phoning 01467 532929 or emailing libraries@aberdeenshire.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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